Fountain Hills Carpet Cleaning » steam cleaning 85268

Prolonging the life of your carpet

admin_fhcc — Wed, 30 Nov 2011 19:58:45 +0000

To prolong the life of your carpet there are some crucial things you should do, such as, vacuum it weekly, and have it professionally cleaned at least yearly, if not more, depending on foot traffic, animals, etc. Not only will cleaning your carpet help to prolong the life of it, but it will also help keep your house free of germs, allergens, and bugs, bugs like dirty environments. The longer the dirt stays on the carpet the more opportunity it has to bond to the carpet fiber, or it can also seep into the dye receptors that did not get filled with dye when the carpet was manufactured. When carpet is manufactured they color it through the microscopic dye receptors, and even the best carpet has 30% or so of the receptors that did not get filled with dye. You paid a lot of money to get your new carpet, not to mention the fact that you had to move all your stuff off the carpet to another location. If you maintain your carpet properly you can get 10-12 years of life out of it, or maybe even 5 or ten more years beyond that. My carpet in my house is 16 years old and looks great, although sooner or later the carpet fiber is going to get worn out in the traffic lanes, and there is nothing you can do about that. I would also suggest when you have it professionally cleaned that you have Scotchgard applied. This makes it so the dirt, dust, allergens, stains, and other foreign matter cannot bond to the carpet fiber, also more of the foreign matter will be picked up by the vacuum, and it will come cleaner when you have it professionally cleaned, thus prolonging the life of your carpet. Scotchgard also fills in the dye receptors that didn’t get filled with dye at the time it was manufactured, if you don’t fill in the dye receptors with Scotchgard they will fill in with dirt, dust, allergens, etc. and you don’t want that. Every time you clean your carpet you should apply Scotchgard, even if your carpet has been treated with Scotchgard when it was manufactured. If you read the back of the manufactures label on the back of the carpet they suggest you apply Scotchgard each time you clean it, as the high heat used in the steam cleaning process strips the old Scotchgard off.

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Customer Service

admin_fhcc — Mon, 28 Nov 2011 17:31:47 +0000

When it comes to customer service you want to be assured if there is a mistake that it is going to be taken care of in a timely manner. Let’s face it, we all make mistakes, it’s the people who own up and correct them that you respect! We rarely make mistakes, but when we do, we correct the situation or remedy the problem, that’s how we earned our A+ rating with the BBB, and we are very proud of our reputation. We get almost all of our business through referrals, so we understand how important it is to have great customer relations skills. We go above and beyond the call of duty to make sure our customers know they are getting the best service and the best cleaning possible!

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Sanitizing your carpet

admin_fhcc — Mon, 28 Nov 2011 17:06:33 +0000

Many companies offer a service called sanitizing. They always want to charge you extra for this, usually the going rate is .25 cents a square foot. They have a great pitch where they tell you it will sanitize the carpet and takes all the germs out of the carpet, or some similar sort of pitch. Don’t be fooled by this, all this means is they are using hot water in the extraction method, all reputable carpet cleaning companies should be doing this automatically, without any extra charges. Our truck mounted steam cleaning equipment takes cold water and heats it to the desired amount of heat we want, we usually heat the water to about 210 degrees, and this of course will sanitize your carpet. All companies that use van mounted steam cleaning equipment should be using hot water in the extraction process, if their equipment is fairly new and regularly maintained.

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