What it all comes down to is how you care for your rug. You want to hire an expert in wool rugs, I consider myself to be and expert, but that is not to say I know everything, I am always learning. One thing I am an expert in, is the cleaning and care of oriental rugs.

The cleaning process:

It is very important that you never put an alkaline cleaner on a wool rug, if you do, it will immediately dull the colors, in essence, ruining your rug. These rugs can not take the same cleaning process as your regular nylon residential carpet. You also want to make sure you use a low pressure and low heat.  Another crucial step in the process is the dry time, you want to dry them as quick as possible, we use big blowers, to dry them out in a matter of a few hours. You also want to have them properly wrapped, so no dirt or other foreign matter adhere to them while returning them to the customer.

Some wool rugs will bleed, we have a dye lock process we use to make sure this doesn’t happen. I would suggest putting Scotchgard on your wool rug, this acts like a raincoat for your rug. Scotchgard protects from the inside out. It makes it so that dirt, dust, stains, etc. cannot bond to the  wool fibers. We use a Scotchgard specially designed for wool rugs. Using Scotchgard will make your rug last longer, more of the dirt, dust, etc, will be vacuumed up, therefore, it will not be able to bond to the fibers, making it last as long as possible.

If you spill something on your wool rug, try to get it up with a 100%, white, cotton, cloth. Put the cloth on the stain and put as much pressure as possible to try to lift the stain out.  Also, don’t add water to the stain to try to remove it, this will only drive the stain deeper, also don’t use a store-bought product, such as, Spot Shot, Resolve, etc. these will usually set the stain in forever.

Industry standards suggest you should have your rug cleaned at least every year. Since this is a natural fiber it is more porous, which means, dirt, dust, etc. will bond to it much easier than a residential synthetic carpet. You also want to vacuum your rug weekly. We offer pick up and delivery of your rugs.

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If you plan to get your silk rug cleaned you need to pick a cleaner that is extremely knowledgeable about how to properly clean this sort of rug. At Fountain Hills Carpet Cleaning we have the knowledge and expertise to properly care for this type of rug. These are much less common than wool rugs, and usually much more expensive. If you do spill something on a silk rug, never try and clean it up with a damp rag, as it will probably bleed, and the colors will run together. Get a 100% dry, white, cotton cloth and blot at the stain.

We use a dry cleaning process to clean silk rugs, this is the proper way to clean them, but I wouldn’t advise bringing them to the dry cleaner lol, I don’t think they clean those sort of items, and I am not sure if that sort of dry cleaning is the same kind of process we use.

Once your rug is cleaned we dry it out, roll it up, wrap it in plastic and and deliver it to you. You can also apply Scotchgard to it, this is highly recommended. We use a different blend of Scotchgard than is applied to wool rugs, the kind applied to silk rugs is a dry Scotchgard process, if you use the same kind that is applied to wool rugs, your rug will bleed and be ruined, and it will be time for a new one. These kind of rugs are more expensive to clean than wool rugs.

For general maintenance, you want to vacuum it weekly, and have it professionally cleaned at least yearly. It’s like anything, if you don’t keep up on the maintenance it is going to be a lot  harder to get clean when you decide to clean it. Here’s an example, if you have a tee shirt and wear it, your going to wash it regularly, or at least for the general public let’s hope you wash it regularly lol. If you don’t wash it for a year, it’s going to be difficult, to impossible to get the dirt, stain, etc. out of it. Apply the same concept to your rugs, and it will last a long time, neglect it, and you will have to toss it out and buy another one.

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